ヒューマンリンク株式会社

Social Media Policy

1. Purpose

Our company aims to disseminate information regarding our corporate activities and services through social media, with the goal of fostering strong and positive relationships with our stakeholders.

2. Scope of Application

This policy applies to the official social media accounts operated by our company (hereinafter referred to as the “Company Accounts”).

3. Code of Conduct for Social Media Use

  • We will comply with applicable laws and internal regulations, and respect the rights of third parties.
  • We will ensure the accuracy of the information we publish and make every effort to avoid misunderstandings.
  • We will handle personal and confidential information with utmost care and will not disclose such information without proper authorization.
  • We understand that information once posted cannot be completely deleted, and we will exercise caution in all communications.
  • We will respect the rules, culture, and etiquette of each social media platform operated by third parties.

4. Disclaimers

  • The company assumes no responsibility for any damages incurred by users arising from their use of, or inability to use, the Company Accounts.
  • The company does not guarantee the accuracy, completeness, or usefulness of the information posted on the Company Accounts.
  • Any replies, quotations, or reposts of content from other accounts by the Company Accounts do not imply endorsement of such content.
  • The company is not responsible for any content posted by users to the Company Accounts.
  • The company is not liable for any disputes arising between users or between users and third parties in connection with the Company Accounts.
  • The company is also not responsible for any other damages to users or third parties resulting from matters related to the Company Accounts.
  • Information posted on the Company Accounts is current as of the time of publication and is subject to change without notice.
  • Official statements and announcements from the company will be made via the official company website. Information posted on social media does not necessarily reflect the official views of the company.
  • Publicly available user profile information (such as name, image, gender, network, user ID, etc.) is deemed accessible by the company with the user’s implied consent.

5. Responses and Inquiries

  • The company does not guarantee a response to every comment made on the Company Accounts.
  • The company does not respond to inquiries made via direct messages or similar means.
  • The company does not manage or monitor received comments or direct messages, and will not respond to inquiries related to such messages or comments.
  • For inquiries or feedback regarding the company or its services, please use the “Contact Us” page on our official website.
  • The company does not necessarily follow all users who follow the Company Accounts. Conversely, the company may follow users who do not follow the Company Accounts.

6. Prohibited Conduct

The following actions by users are strictly prohibited:

  • Actions that violate laws or public order and morality, or that may be reasonably deemed to do so
  • Actions that infringe upon the rights or interests of the company, other users, or third parties
  • Defamation, insults, or actions that damage the reputation or credibility of the company, other users, or third parties (including slander or hate speech targeting individuals, companies, properties, regions, nationalities, races, ethnicities, or religions)
  • Commercial or profit-driven activities conducted through or in relation to the Company Accounts without the company’s prior consent
  • Posting or transmitting viruses or other harmful programs or files that interfere with the proper functioning of software or hardware used by the company, other users, or third parties
  • Electioneering, religious activities, or any similar actions
  • Inappropriate posts including obscene expressions
  • Solicitation for investments, donations, funding, or purchase of products or services
  • Falsification of information provided via the Company Accounts, or posts containing falsehoods, inaccuracies, rumors, or content that promotes such rumors
  • Acts that interfere with the operation of the Company Accounts
  • Spam, repetitive or mass postings
  • Posts that include private or personal information about the company, other users, or third parties (e.g., email addresses, telephone numbers, physical addresses, or other personally identifiable information)
  • Obstructing other users’ access to or use of the company’s services or any part thereof
  • Impersonation of other users or third parties
  • Creating the false impression of affiliation, partnership, or cooperation with the company without factual basis
  • Sharing links in a way that compromises the clarity of the Company Account page, such as frame linking
  • Any other actions deemed inappropriate by the company

Should the company confirm that any of the abovementioned actions have taken place, it reserves the right to delete the relevant content, block the accounts of the associated users or take other measures it deems necessary in response. Such measures shall not be contested by the users.
In the event that a user violates this policy or causes tangible or intangible damage to the company, other users, or third parties through the use of the Company Accounts, the user shall be solely responsible for resolving such issues at their own expense and shall indemnify and hold the company harmless from any resulting loss or inconvenience.

7. Intellectual Property Rights

The copyrights, trademarks, portrait rights, and other intellectual property rights of content posted to the Company Accounts belong, in principle, to the user who posted the content. However, by posting such content, the user grants the company a worldwide, non-exclusive, royalty-free license to use (including reproduction, modification, translation, excerpting, publication, etc.) all or part of the content, and agrees not to assert any copyright or intellectual property rights against the company. The user also waives the right to request any additional compensation in relation to such rights.
Users may not reproduce, redistribute, or otherwise use the contents of the Company Accounts without prior consent from the company, except as permitted by copyright law (e.g., for private use or quotation). When quoting content, the source must be clearly indicated in an appropriate manner.

8. Governing Law and Jurisdiction

This policy shall be governed by the laws of Japan. Any disputes arising in connection with the Company Accounts shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

9. Revisions to This Policy

This policy is subject to change without prior notice as necessary. The latest version of the policy will be published on the company’s official website.